Calle 20, 30 Avenida Norte Y Gonzalo Guerrero Hotel Eleven,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
-
Near the beach
Very good
7.0
/10
Loved by Hotel Eleven guests
Rooftop pool
Good location
Nice room
Excellent value
Attentive staff
"The rooftop pool was wonderful. Love the view and garden space on the rooftop."
Courtney from Canada
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"Very good location, far enough from the busy and party streets but close enough to walk to the beach."
Edith from United States
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"Florence was fantastic perfect communication through out our stay from start to finish ."
Harrington from United Kingdom
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5-star luxury beachfront haven in Playa del Carmen
Accommodations
Hotel Eleven offers a selection of spacious suites equipped with private balconies and ocean views. The Swim-Up Suites provide direct access to the pool, allowing guests to enjoy a seamless experience. Each room includes premium bedding and necessities for a relaxing stay.
Dining
The hotel showcases a variety of culinary options with its on-site restaurant serving authentic Mexican cuisine, while the beach bar provides light bites and refreshing cocktails. Guests can satisfy their cravings throughout the day with 24-hour room service available. Special dietary requests can also be accommodated.
Wellness
Hotel Eleven features a full-service spa offering a comprehensive menu of treatments and therapies aimed at relaxation and rejuvenation. The wellness area includes a fully equipped gym and various guided fitness classes. Invigorating packages provide an excellent way to unwind and explore new wellness practices.
Location
Ideally situated in Playa del Carmen, the hotel is minutes away from vibrant nightlife and shopping opportunities. Guests can easily access stunning beaches as well as popular attractions like the famous Fifth Avenue. Excursions to nearby eco-parks and cultural sites enhance the vacation experience.
Activities
The hotel organizes various activities for guests, including beach volleyball and yoga sessions on the shoreline. Family-friendly amenities cater specifically to children, ensuring engaging experiences for all ages. An outdoor pool area offers cabanas and lounges for relaxation and leisure.
Highlights
Location: Minutes from vibrant nightlife
Dining: On-site restaurant with authentic Mexican cuisine
Wellness: Full-service spa with guided fitness classes
Activities: Beach volleyball and engaging family amenities
“The hotel positions itself centrally, a walk away from Playa del Carmen's lively pulse, but reports of inattentive service and maintenance issues give me pause. I envision a more reliable experience is possible, given the property's assets, particularly for leisure and business travelers who need assured comfort. Though the location score is excellent, I suspect many guests may find better value and service elsewhere.”
Olivia SmithEditor-in-Chief at Cheaphotels
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Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
Non-smoking property
Free internet access
Services
Shuttle service
Car hire
Spa & Leisure
Outdoor swimming pool
Room features
Mini-bar
Media
Flat-screen TV
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Hotel Eleven Location
Calle 20, 30 Avenida Norte Y Gonzalo Guerrero Hotel Eleven,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
Map view
Calle 20, 30 Avenida Norte Y Gonzalo Guerrero Hotel Eleven,
Playa del Carmen,
Mexico,
77720,
Quintana Roo
City landmarks
Landmark
Quinta Avenida
2200 ft
Mall
Quinta Alegria Shopping Mall
2200 ft
Museum
3D Museum of Wonders
2200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
2200 ft
Landmark
Los Fundadores Park
1.3
mi
Church
Nuestra Senora del Carmen Catholic Church
2200 ft
Night club
Coco Bongo
2200 ft
Beach
Mamita's Beach Club
2200 ft
Beach
Kool Beach Club
2200 ft
Gallery
La Galeria de Playa Art Gallery
2100 ft
Landmark
Caminarte
2100 ft
Landmark
Arte en Playa
2100 ft
Gallery
Riviera Art Gallery
2200 ft
Landmark
Ambarte
2200 ft
Beach
Playacar
2200 ft
Landmark
Gaston Charo Art Gallery Playa del Carmen
3100 ft
Aquarium
Aquarium Beach
2200 ft
Gallery
Tierra Huichol
3100 ft
Landmark
Corazon de Mexico
3400 ft
Landmark
Sun Jaguar
3500 ft
Landmark
La 5ta Hacienda
3400 ft
Landmark
Galeria de Arte 5ta Avenida
3700 ft
Landmark
La Sirena's Fine Mexican Handcrafts
4200 ft
Casino
Grand Riviera Casino
2100 ft
Landmark
Galeria Lamanai
4400 ft
Store
MEGA Soriana
2200 ft
Store
ME Dive Center
2200 ft
Store
DAC Verduras y Frutas
2200 ft
Shopping Area
Plaza Las Americas
2200 ft
Nearby
Calle 20 Nte LB
Playa del Carmen Main Beach
600 ft
Restaurants
El Fogon
500 ft
30 Avenida Nte. 354 Gonzalo Guerrero
La Ceiba de la 30
500 ft
274 30 Avenida Nte
Pozoleria Mi Abuelita
300 ft
Av 30 entre 20 y 22
Ay Salsa
300 ft
Ave.30 Between Calle 20 And 22
Pasta e Polpetta
400 ft
Avenida Constituyentes Entre Avenida 30 y 35
Las Quekas
500 ft
Avenida 1
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
El Sabrocito Del Fogon
600 ft
Avenida Constituyentes Con a 30
Cabritos Family
800 ft
Av. 25 Constituyentes
Explore Playa del Carmen
Explore the Best of Playa del Carmen
Top Attractions
Activities
Dining
Entertainment
Playa del Carmen Main Beach
3 minutes walking
Stunning beachfront ideal for sunbathing, swimming, and ocean activities, with clear waters and vibrant local atmosphere.
Quinta Avenida
9 minutes walking
Famous pedestrian avenue lined with shops, restaurants, and bars. A perfect spot for shopping and dining against a lively backdrop.
Museo Frida Kahlo Playa Del Carmen
9 minutes walking
Cultural hub showcasing the life and works of Frida Kahlo. Unique exhibits and guided tours make it a must-visit for art lovers.
Coco Bongo
9 minutes walking
Iconic entertainment venue known for high-energy shows combining music, dance, and acrobatics. A thrilling night out for all ages.
Mayan Ruins Tours
25 minutes driving
Guided tours to ancient ruins like Tulum and Coba. Cultural insights and breathtaking views entice history enthusiasts.
Yoga Classes
10 minutes walking
Serene yoga classes available nearby, offering relaxation and wellness sessions amidst the tranquil atmosphere of Playa del Carmen.
Water Sports at Mamita's Beach Club
9 minutes walking
Exciting water activities from jet skiing to parasailing. Rentals and lessons are available for both beginners and seasoned adventurers.
El Fogon
2 minutes walking
Authentic Mexican cuisine specializing in tacos and grilled meats. Vibrant atmosphere with local flavor is perfect for casual dining.
La Ceiba de la 30
2 minutes walking
Family-friendly spot with a menu featuring traditional Mexican recipes. Popular for its fresh ingredients and cozy environment.
Pozoleria Mi Abuelita
1 minute walking
Cozy eatery famous for its rich, flavorful pozole. A true taste of local culture in a welcoming setting that's perfect for families.
Kool Beach Club
9 minutes walking
Chic beach club with lively music, cocktails, and cabanas for relaxation. Ideal for enjoying sunsets with friends or family.
La Galeria de Playa Art Gallery
10 minutes walking
Art gallery showcasing local artists' work. Engaging exhibitions focus on contemporary themes and community involvement.
Teatro de la Ciudad
10 minutes driving
Community theater featuring live performances, from music to dramatic plays. A hub for local culture and entertainment.
Getting around town
City Centre
Playa del Carmen6 min
·
1700 ft
Airports
Aeropuerto de Playa del Carmen (PCM)24 min
·
1.2
mi
Cozumel (CZM)52 min
·
21.2
mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Eleven provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of rooms:
18
Reviews and Ratings
What past guests shared about their stay
Review score
Based on 92 verified reviews
6.8/10
Nice
67%
Recommend
Pros
Great location
Clean common areas
Rooftop pool
Good wifi
Cons
Breakfast issues
Bathroom issues
Guest reviews
based on 636 reviews
7.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Eleven
What are the check-in and check-out times at Hotel Eleven?
Check-in is at 15:00 and check-out is at 12:00.
How far is Hotel Eleven from Cozumel International Airport?
Hotel Eleven is approximately 20 km from Cozumel International Airport, about a 30-minute drive.
What nearby attractions can guests visit from Hotel Eleven?
Nearby attractions include Coco Bongo (1 km), Church of Guadalupe (2 km), and Los Fundadores Park (2 km).
What room amenities can guests expect at Hotel Eleven?
All rooms feature air conditioning, free Wi-Fi, a flat-screen TV, and a private bathroom with a bidet.
Does Hotel Eleven offer a swimming pool?
Yes, Hotel Eleven has an outdoor swimming pool equipped with beach chairs and loungers.
What languages do the staff at Hotel Eleven speak?
The staff at Hotel Eleven speak English and Spanish.
What are some of the features of the rooms at Hotel Eleven?
Rooms include private balconies with city views and safety deposit boxes for valuables.
What is the distance from Hotel Eleven to the city center?
Hotel Eleven is located within 1 km of the city center of Playa del Carmen.