What are the check-in and check-out times at Hotel Eleven?
Check-in is at 15:00 and check-out is at 12:00.
29 photos
HOTEL ELEVEN, Playa del Carmen
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Key details
About the Hotel
Calle 20, 30 Avenida Norte Y Gonzalo Guerrero Hotel Eleven, Playa del Carmen, 77720,
- Near the beach
Very good
7.0
5-star luxury beachfront haven in Playa del Carmen
Accommodations
Hotel Eleven offers a selection of spacious suites equipped with
Dining
The hotel showcases a variety of culinary options with its on-site restaurant serving authentic Mexican cuisine, while the
Wellness
Hotel Eleven features a
Location
Ideally situated in Playa del Carmen, the hotel is minutes away from vibrant nightlife and shopping opportunities. Guests can easily access stunning beaches as well as
Activities
The hotel organizes various activities for guests, including
Highlights
Location: Minutes from vibrant nightlife
Dining: On-site restaurant with authentic Mexican cuisine
Wellness: Full-service spa with guided fitness classes
Activities: Beach volleyball and engaging family amenities
“The hotel positions itself centrally, a walk away from Playa del Carmen's lively pulse, but reports of inattentive service and maintenance issues give me pause. I envision a more reliable experience is possible, given the property's assets, particularly for leisure and business travelers who need assured comfort. Though the location score is excellent, I suspect many guests may find better value and service elsewhere.”
Room rates & availability calendar
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- Non-smoking property
- Free internet access
Services
- Shuttle service
- Car hire
Spa & Leisure
- Outdoor swimming pool
Room features
- Mini-bar
Media
- Flat-screen TV
Show more
Hotel Eleven Location
Calle 20, 30 Avenida Norte Y Gonzalo Guerrero Hotel Eleven, Playa del Carmen, 77720,
Explore Playa del Carmen
Explore the Best of Playa del Carmen
Playa del Carmen Main Beach
3 minutes walking
Stunning beachfront ideal for sunbathing, swimming, and ocean activities, with clear waters and vibrant local atmosphere.
Quinta Avenida
9 minutes walking
Famous pedestrian avenue lined with shops, restaurants, and bars. A perfect spot for shopping and dining against a lively backdrop.
Museo Frida Kahlo Playa Del Carmen
9 minutes walking
Cultural hub showcasing the life and works of Frida Kahlo. Unique exhibits and guided tours make it a must-visit for art lovers.
Coco Bongo
9 minutes walking
Iconic entertainment venue known for high-energy shows combining music, dance, and acrobatics. A thrilling night out for all ages.
Mayan Ruins Tours
25 minutes driving
Guided tours to ancient ruins like Tulum and Coba. Cultural insights and breathtaking views entice history enthusiasts.
Yoga Classes
10 minutes walking
Serene yoga classes available nearby, offering relaxation and wellness sessions amidst the tranquil atmosphere of Playa del Carmen.
Water Sports at Mamita's Beach Club
9 minutes walking
Exciting water activities from jet skiing to parasailing. Rentals and lessons are available for both beginners and seasoned adventurers.
El Fogon
2 minutes walking
Authentic Mexican cuisine specializing in tacos and grilled meats. Vibrant atmosphere with local flavor is perfect for casual dining.
La Ceiba de la 30
2 minutes walking
Family-friendly spot with a menu featuring traditional Mexican recipes. Popular for its fresh ingredients and cozy environment.
Pozoleria Mi Abuelita
1 minute walking
Cozy eatery famous for its rich, flavorful pozole. A true taste of local culture in a welcoming setting that's perfect for families.
Kool Beach Club
9 minutes walking
Chic beach club with lively music, cocktails, and cabanas for relaxation. Ideal for enjoying sunsets with friends or family.
La Galeria de Playa Art Gallery
10 minutes walking
Art gallery showcasing local artists' work. Engaging exhibitions focus on contemporary themes and community involvement.
Teatro de la Ciudad
10 minutes driving
Community theater featuring live performances, from music to dramatic plays. A hub for local culture and entertainment.
Getting around town
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Eleven provides visitors with a free full breakfast.
Pets
Pets are not allowed.
Number of rooms:
18
Reviews and Ratings
What past guests shared about their stay
Pros
Great location
Clean common areas
Rooftop pool
Good wifi
Cons
Breakfast issues
Bathroom issues
Guest reviewsShow more reviews
FAQs
About Hotel Eleven
How far is Hotel Eleven from Cozumel International Airport?
Hotel Eleven is approximately 20 km from Cozumel International Airport, about a 30-minute drive.
What nearby attractions can guests visit from Hotel Eleven?
Nearby attractions include Coco Bongo (1 km), Church of Guadalupe (2 km), and Los Fundadores Park (2 km).
What room amenities can guests expect at Hotel Eleven?
All rooms feature air conditioning, free Wi-Fi, a flat-screen TV, and a private bathroom with a bidet.
Does Hotel Eleven offer a swimming pool?
Yes, Hotel Eleven has an outdoor swimming pool equipped with beach chairs and loungers.
What languages do the staff at Hotel Eleven speak?
The staff at Hotel Eleven speak English and Spanish.
What are some of the features of the rooms at Hotel Eleven?
Rooms include private balconies with city views and safety deposit boxes for valuables.
What is the distance from Hotel Eleven to the city center?
Hotel Eleven is located within 1 km of the city center of Playa del Carmen.
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